Knowledge Base
Dezrez Guides
Click here to see a list of guides on how to use the Dezrez Software. They are split into categories or you can use the search to find the article you're looking for.Dezrez Post
Customise your letters and emails to the layout and style you need.Dezrez PM
Here you'll find all the guides on how to use the Property Management Software.Dezrez Customer Portal
A customer login area built to work across all devices including mobile and tablet devices.Software Release Notes
Our products are always improving to your needs. The following aims to provide additional details on how we are listening and improving Rezi based on your feedback.Partners & API Access
Submit forms for access to our Web API, Enterprise API, or become a partner
Recent Articles
20th March 2026
New Feature: Virtual Tour Merge Field for Customer Communications We’ve introduced a brand‑new merge field — property_virtualtoururllist — allowing agents to seamlessly include virtual tour links within emails, letters, and other customer ...18th March 2026
✅ Improved Navigation Experience When Working Through Dashboard → Results → Property Details We’ve resolved an issue where using the on‑screen Back button would remove your applied filters when returning to the results page. This made it frustrating ...17th March 2026
Improved Document Management in Sales Progression We’ve enhanced the Sales Progression page with a new, simplified document grid designed to make managing sales files faster and more intuitive for estate agents. What’s New ✔ Cleaner, Easier Document ...16th March 2026
✅ Branch Changes Now Sync Correctly to Property Portals What’s improved? When a property first goes live, it’s sent to the portals under the branch that owns it. Previously, if you later reassigned the property to a different branch, the portals ...13 March 2026
AI Summary for Maintenance Job Activity What’s new Maintenance jobs in Property Management now include an AI Summary option within the Notes & Activity panel. When a maintenance job has activity notes recorded, you’ll see an AI Summary button. ...
Popular Articles
Sending out Individual Properties
In this guide, I’ll show you how to send a single property to your entire database. This is perfect if you have one property that you want to showcase to your clients or could be sent to perhaps a list of investors. Click here to see a video guide To ...Adding a Person
In this guide we'll go through how to add a client on to the system. There is also a video guide on 'How to add a person', which can be found by clicking the link. There are a few different areas within Dezrez that will allow you to register new ...Booking a Valuation
Booking a Valuation In this guide, we will take a look at booking valuations in Dezrez. Please see the link for our webinar on 'Booking Valuations'. Start by clicking on the Plus button in the top right corner of the screen and then clicking on ...Website Search API Form
Uploading a Virtual Tour
This guide will take you through the process uploading a virtual tour on a property. You will need to be on the property that you wish to upload the tour for. You can then click on the 'Write Up' tab to open up the property write up section. Once ...