5th Jan 2026

5th Jan 2026

New Feature: Proof of Address Upload for Tenants

We’ve introduced a new capability that allows letting agents to record and store proof of address for tenants directly within the system. This enhancement also empowers tenants to upload their proof of address via the Customer Portal, making the process faster and more convenient.

Proof of Address for Tenant

Benefits for Estate Agents

  • Compliance Made Simple: Easily maintain accurate records for tenant verification.
  • Time-Saving: No need for manual collection—tenants can upload documents themselves.
  • Improved Customer Experience: Tenants enjoy a seamless, self-service option through the portal.
  • Centralised Documentation: All proof of address documents are securely stored and easily accessible.

    • Related Articles

    • 29th Jan 2025

      New Feature: Withdraw Pre-Tenancy Properties from Property Management Users can now withdraw a Pre-Tenancy property from Property Management when needed. This provides greater flexibility and control over property status, ensuring that properties no ...

    • 10th Jan 2025

      Date Picker Resolved an issue where selecting the year 2000 in the Date Created or Date Last Contacted filters did not update the calendar immediately. The calendar now updates correctly when a year is selected, without requiring additional manual ...

    • 15th Jan 2025

      Marketing Preferences Addressed a UI issue on the Contact Preferences page where the company logo was displayed with incorrect proportions. The logo now appears as intended. Resolved an issue in Marketing Preferences where the option to pause ...

    • 8th Jan 2025

      Notifications We are pleased to announce that we have identified and resolved an issue affecting communications and notifications sent via the Dezrez CRM. In rare cases, there was a possibility that inactive group members were inadvertently included ...

    • 8th Jan 2025

      We’ve made an important update to the expired certificate widget on the PM dashboard. Now, when users click on the widget, it will display only the selected certificate type, ensuring a more streamlined and intuitive experience. This improvement ...