New: Include sitting tenants in viewing confirmations

We’ve introduced an improvement to better support lettings properties being remarketed while still tenanted.

What’s new

• You can now include existing (sitting) tenants when booking a viewing on a tenanted property
• All tenants linked to the tenancy will be visible when creating or editing a viewing
• You can choose to include or exclude individual tenants as needed
• Selected tenants can receive viewing confirmation communications

What this means for letting agents

• Keeps tenants informed when viewings are arranged during a remarketing period
• Reduces the need for manual communication outside of Dezrez
• Helps ensure a smoother experience for both tenants and prospective renters

Where it applies

• Available when booking or editing viewing appointments via the main interface
• Applies specifically to confirmation of viewing communications (not automated workflows)

Benefit

This update helps you manage re-lets more professionally and efficiently, improving communication with tenants while saving time and keeping everything in one place within Dezrez.