29th April 2026

A refreshed Dezrez & PM Help experience

We’ve updated Dezrez and PM Help with a more modern look and feel, making it easier for estate and letting agents to stay informed and get the support they need.

What’s improved for your business

• Clearer updates on system changes – helping you quickly understand what’s new and how it benefits your day-to-day work
• A modern, simpler help experience – so your team can find answers faster and spend less time chasing support
• Better visibility across sales, lettings and property management – keeping everything in one place, as a true one‑stop shop

What’s coming next

Over the coming weeks, we’ll be refreshing and improving help content to ensure it’s accurate, up to date, and aligned with how agents actually use Dezrez today.

The result?
Less time searching for information, fewer interruptions to your workflow, and more confidence that you’re using Dezrez in the most effective way to grow and run your business.

Improvements to Sales Progression

We’ve made a number of updates to the Sales Progression page to make it easier to use, clearer to read, and better aligned with how estate agents manage chains day to day.

What’s improved

• Clearer chain layout
  We’ve improved alignment across the page so chains and individual chain items are easier to follow at a glance, helping you quickly understand where each sale stands.
• More organised notes
  Based on customer feedback, notes can now be separated by purchasers, vendors, and the progression chain. This makes it quicker to find the information you need without wading through unrelated updates.
• Refinements to Milestones and Contacts
  The Milestones and Contacts tabs have been improved to support smoother progression tracking and clearer communication throughout the transaction.
• More reliable activity exports
  We’ve fixed issues with exporting the activities feed, so you can confidently share updates with colleagues, management, or clients when needed.

Why this matters for your business

• Spend less time searching for key information in a busy chain
• Reduce delays by keeping relevant notes and updates clearly separated
• Improve communication across your team and with clients
• Keep sales moving with clearer visibility from offer agreed to completion

These updates help simplify sales progression, reduce admin, and support faster, more confident decision‑making—so you can focus on delivering a better experience for buyers and sellers.

• Related Articles

• 17th April April 2025

  Viewings and Offers We've refreshed the design of both the "View Viewing Dialog" dialogs within the Diary. These updates are intended to streamline the user flow and simplify the user journey. The primary change is to ensure all buttons are displayed ...

• 7th April April 2025

  Viewings and Offers We've refreshed the design of both the "Book a Viewing" and "Record an Offer" dialogs within the Viewing section. These updates are intended to streamline the user flow and simplify the user journey. At Dezrez, we value the ...

• 2 April 2026

  Improvements to arrears handling and payment workflows Tenants in arrears What’s new We’ve introduced a new Tenants in Arrears view within Customer Accounts, giving you a clear, central place to see which tenants have overdue, unpaid invoices. ...

• 7 April 2026

  New: Automated Invoice Chasing for Property Management We’ve extended Workflow Automations with a powerful new option that helps Property Management teams automatically chase invoices when they fall due or overdue. This enhancement allows you to send ...

• 9 April 2026

  Rent reviews now visible within tenancy What’s new: We’ve introduced a new Rent Reviews tab within a tenancy. This gives you a single place to view and manage all rent reviews linked to that tenancy. You can also open existing reviews or add a new ...