How to manage arrears
Every time an invoice is created in Rezi PM, a due date is allocated to the invoice. Once an invoice due date has passed and the amount due is outstanding, then the invoice is classed as in arrears. This can be from Rent Demands, Contractor Invoices or other invoices raised in Rezi PM.
Rent Demands automatically generate an invoice, therefore every time a rent demand is created, so is the associated invoice. The due date for the invoice is the same as the due date for the rent demand.
For a high-level glance at accounts that are in arrears, you can use the Arrears widget, this can be found on the top middle of the accounting dashboard. The widget displays a count of invoices that are 1-7 days 8 – 14 days or over 14 days in arrears. If you click on the graph it will take you to a list of all those invoices which are in arrears.
Alternatively, you can navigate directly to the Money Due In tab on the left-hand side of the screen. This page can be filtered by Invoice Due Date. From here you can also use the search feature at the top of the list to be more specific about your search criteria.
If you are aware of the tenancy details, then you can navigate to the tenancy itself (via the Tenancies menu option on the left-hand side of the page). From here you have two options: You can view the status of a rent demand specifically (click on the Rent & Fee schedule tab).
You can also view any outstanding invoices from within the Payable sub-tab, which sits under the Accounts tab.
If you want to view arrears for a specific person, you can navigate to the Payable sub-tab, from within the Tenant, landlord, or Contractor details screen within the account tab.
From here you can see all the payments that are late or due today. If they are due in the future it will have a status of 'Not Due Yet'. Click on the 3 lines next to the payment to 'View Invoice' and there is a subtab for Pay. From here you can pay the amount that the person has paid, marking the payment as being received.
You will then need to go into Money Due Out to pay the landlord of contractor the amount they are due.
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