Reporting a Full System Outage (Out Of Hours Only)

Reporting a Full System Outage (Out Of Hours Only)

PLEASE NOTE: This form must only be used for full system outages outside of our published support hours

If you have an issue within our published support hours then please visit our Help Centre to submit a regular ticket.
Alternative means of getting in touch can be found on our Contact Us page.

Our status page will advise of any known outages
https://status.dezrez.com/

    • Related Articles

    • Rezi Reporting

      In this guide, I'll show you how to use the Rezi Reporting system. It'll cover all manner of reports from negs performance to property stats. Click here to see a video guide To get into the reporting, you must first click on the graph at the top of ...

    • Redacting Clients from the System

      This guide will take you through the process of redacting clients (applicants, vendors, landlords, tenants etc) from the system. This process can be done from a property hub or from a client group. Click the link to see a video guide on this article ...

    • Support at Dezrez

      There are many ways that we support our Agencies. Call Us How much better is life when you can actually speak to someone! By calling 01792 610 000 you will be able to speak to one of our friendly Support Team. Live Chat - Via the software and Help ...

    • Interactive Feedback Workflow

      Stop the chase, automated client feedback requests made simple. The Interactive Feedback Workflow will automatically send out a feedback form via text to the applicant two hours after the viewing has taken place (the time can be changed if 2 hours is ...

    • Settings and Preferences

      This article will guide you through the Settings and Preferences area on Rezi. See our video for 'Settings & Preferences' here To access your admin centre, please click on your agency’s name at the top of the page. Please note that if you have ...