Rezi Minimum Specification - Getting the best performance out of our software

Rezi Minimum Specification - Getting the best performance out of our software

Computer Specifications

Requirement  Processor (CPU) Memory (RAM) Hard Drive Operating System Browser
 Minimum Intel i3 3GHz or equivalent 8GB RAM + Sata III Windows 10 64 BIT
Mac OS 11 
 Google Chrome 64 BIT
 RecommendedIntel  i5 4GHz or equivalent 16GB RAM + Sold State Drive (SSD) Windows 10 64 BIT
Mac OS 11		 Google Chrome 64 BIT

  • Individual users will require their own unique email address.
  • Windows users will be required to install all recommended Microsoft Windows updates.
  • Adobe Acrobat Reader DC 64-BIT installed on your computer to open PDF documents.
  • A minimum screen resolution of 1366 x 768 pixels is required.

Connection Requirements

 User Count Internet Download Speed Internet Upload SpeedInternet Latency   Internal Network
 1 User 4 Mbps0.4 Mbps <100 ms  1000 Mbps

  • All broadband connections should be of business grade coupled with a commercial class broadband router / Ethernet switch (not a consumer home / SOHO router).
  • Should you wish to use a wireless network for client machines we insist that this is of Commercial Class and not a consumer variant.
  • Within your office you could have many different services running which utilise your office network as well as your broadband connection.
  • If you are using a VOIP service for communications then a separate broadband connection is recommended for it’s sole use. If this is not possible, Quality Of Service (QOS) will need to be setup to reserve connection speed for certain services, ensuring enough bandwidth is reserved for each software user.

Microsoft Office

 SoftwareRezi Rezi PostRezi PM
 Microsoft Office 2019 (or above) CompatibleCompatible Compatible 

  • Microsoft Office 64-BIT is to be installed locally on the device being used with regional / language settings to United Kingdom.
  • Rezi Post is available to install from the UK Office store.
  • Customers using a volume licence version of Microsoft Office products will need to seek advice from their Microsoft Rep to obtain Rezi Post from the Office store.

Security Expectations


Email Whitelisting & SPF/DKIM Records

Email Whitelisting
In order to ensure you receive any email correspondence from our Support and Marketing Teams direct to your Inbox, please add the following domains to your receiving Email Server Whitelist:

@dezrez.com
@dezrez.zohodesk.eu


SPF Record
Dezrez requires a Sender Policy Framework (SPF) record with our specific mail server information to be authorised and identified to send email on behalf of your domain.

Don't have an SPF record?

If you do not have an SPF record for your domain please refer to the Sender Policy Framework website for more information.


Already have an SPF record for your domain?
No problem. You simply need to add the SendGrid include mechanism lookup into your existing record before ~all :


include:spf.dezrez.com

DKIM Record
Your email provider may require the use of DKIM records to authenticate email sent from within the Rezi software.
If this is required, please contact our Support Team and we will provide you with the necessary records to add to your domain's DNS

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