12th Nov 2025

12th Nov 2025

🔔 Webhook & Notification Improvements

  1. EventChangedSubscriptionNotification Fix
    • What’s new: Resolved an issue with webhook notifications for event changes.
    • Benefit: Ensures smoother automation and more reliable updates for integrated systems—reducing manual checks and saving time.
  2. New Webhook for Contact Preference Changes
    • What’s new: Agents can now receive automated notifications when a person’s contact preferences are updated.
    • Benefit: Helps maintain GDPR compliance and ensures communication methods are always up to date—boosting engagement and trust.


📅 Communication Workflow Enhancements for Inspections

  1. Routine Inspection Appointment Workflow
    • What’s new: Automated messages for tenants/landlords when routine inspections are confirmed, rescheduled, cancelled, or reminders are due.
    • Benefit: Reduces admin workload, improves transparency, and keeps all parties informed—leading to better relationships and fewer missed appointments.
    • Action: Dafydd Williams & Charlotte Ladbrook – consider updating training materials. Gordon Cooper – support Oakwood with setup.
  2. Inspection Follow-Up Appointment Workflow
    • What’s new: Similar automation for follow-up inspections.
    • Benefit: Ensures continuity in property management and keeps communication consistent throughout the inspection lifecycle.
    • Action: Same as above—training and client support recommended.

🏠 Let Status Communication Automation

  1. Let Status Workflow
    • What’s new: Automatically notifies landlords/tenants when a property status changes to "Let".
    • Benefit: Speeds up post-let communication, reduces manual updates, and enhances professionalism.
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