17th September 2025

17th September 2025

🆕 New Automation Features to Streamline Your Workflows

We’ve expanded our automation capabilities to give agents more control, save time, and improve customer communication.

đź’Ľ Offers Workflow Enhancements

You can now trigger automations when an offer is rejected, across sales, lettings, or both marketing statuses. This means you can automatically send tailored communications, update records, and keep your team and clients informed—without lifting a finger.

🏠 Valuation Workflow Upgrades

Two new automations have been added:
  • Rescheduled Valuation Appointments – Automatically notify relevant parties and update records when a valuation is moved.
  • Valuation Appointment Reminders – Set up reminders to ensure clients and staff are prepared and punctual.

âś… Full List of Supported Automations

You can now automate communications for the following appointment and offer statuses:

Valuation Appointments

  • Reminders
  • Rescheduled
  • Cancelled
  • Confirmed

Offers

  • Confirmed
  • Accepted
  • Withdrawn
  • Rejected

Viewing Appointments

  • Reminders
  • Rescheduled
  • Cancelled
  • Confirmed

📦 Reuse Your Existing POST Packs

All automations support the reuse of your existing POST packs, allowing you to:
  • Automatically attach documents to the relevant property or person
  • Log communications in Settings & Preferences
  • Maintain full transparency with your customers

🚀 Dezrez’s Commitment to Speed, Simplicity & Customer Success

At Dezrez, we’re committed to helping estate agents work smarter, not harder. Every automation we build is designed to streamline your processes, reduce manual admin, and accelerate communication—so you can focus on winning instructions and delivering exceptional service. By putting powerful tools in your hands, we’re helping you stay ahead in a fast-moving market and build a more efficient, scalable business.

Would you like help setting up these automations or tailoring POST packs for your branch?
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