18th September 2025

18th September 2025

📣 New Feature: Custom Text Merge Fields in Bulk Correspondence

We’ve introduced the ability to use custom text merge fields when sending bulk generate letters, emails and SMS messages to landlords, tenants, and contractors.

💡 What does this mean for letting agents?

Letting teams can now:
  • Send ad-hoc communications to selected groups of contacts.
  • Personalise messages using merge fields for a more professional and tailored experience.
  • Save time by avoiding manual edits across multiple messages.
  • Improve engagement and clarity with targeted, relevant content.

✅ Benefits:

  • Efficiency: Quickly reach multiple contacts with personalised updates.
  • Flexibility: Ideal for urgent notices, reminders, or updates.
  • Professionalism: Maintain consistency and branding across all communications.
This enhancement simplifies day-to-day communication and helps agents stay responsive and organised—especially useful for property managers handling multiple tenancies and contractor relationships.
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