Overview
To ensure fair usage and maintain system reliability, our API service has rate limits in place for all API requests. This article provides details on these limits and how they may affect your API usage.
Rate Limits
| Per |
2 | Second |
100 | Minute |
4000 | Hour |
This means that:- You can send up to 2 requests per second, as long as you have not exceeded 100 requests in the past minute or 4000 requests in the past hour.
- If you exceed any of these limits, your request will be denied with the following HTTP response code:
- If your request is denied due to rate limiting, you will need to wait and retry after some time.
If you are using one of the "Userless OAuth2 Flows" (as per this documentation), then you will be specifying the "AgencyId" URL parameter on every request. In this case, the Rate Limits will apply per "AgencyId".
Best Practices
- Review your API usage patterns to ensure compliance with these limits.
- Implement appropriate error handling for 429 responses in your applications.
- Consider optimizing your API requests to reduce unnecessary calls.
Need Assistance?
If you have any questions or concerns about these limits, please contact our support team by reaching out through our support channels.