28th Jan 2026
📨 New: Automatic Nurture Campaign for Newly Created Contacts
We’ve introduced a new workflow automation that automatically sends a nurture notification to every new person created in Dezrez.
This is the first in a series of nurture notifications designed to help agents build stronger relationships with their database with minimal effort.
What’s new?
- A new Rezi POST pack type: “Nurture Campaigns – Contacts”
- The nurture campaign can be configured individually for each person type:
- Vendor
- Purchaser
- Sales applicant
- Lettings applicant
This means your team can send different, tailored messages depending on who the contact is and where they are in their journey.
Why this matters for your agency
- Win more instructions
Make a great first impression the moment someone is added – whether that’s a new vendor, applicant, or purchaser. - Stay front-of-mind automatically
Consistent, timely communication without relying on manual follow-up. - Save time for negotiators and listers
Reduce repetitive admin and let your team focus on calls, valuations, and viewings. - One place to run your nurture strategy
Dezrez continues to be your one-stop shop for managing contacts, properties, and communication – all from a single system.
💡 Tip for agents:
Work with your team to create simple, clear first-touch messages per person type (e.g. “Welcome to [Agency Name] – here’s what happens next”) to set expectations and build trust from day one.
🏡 Fix: Correct Offer Accepted Details on Property Page
We’ve resolved an issue where the “offer accepted” information on the property page was sometimes showing incorrect details.
What’s improved?
- The correct offer is now shown as accepted on the property.
- This helps ensure that property details match your negotiators’ understanding and the vendor’s position.
Why this matters
- Reduces confusion in the sales pipeline – everyone sees the same, accurate status.
- Improves team confidence when discussing offers with vendors and purchasers.
- Supports better compliance and record-keeping, especially where audit trails matter.
🧩 Group Hub: Small UI Improvements Based on Customer Feedback
We’ve made a number of small visual and usability tweaks to the Group Hub, based on feedback from customers.
(Feedback for this improvement was raised by partner agents, including Oakwood.)
What’s improved?
Without changing how things work behind the scenes, we’ve:
- Made the Group Hub clearer and easier to read.
- Reduced small points of friction when navigating and reviewing group records.
- Focused on changes that make day-to-day use quicker and more intuitive.
Why this matters
- Faster access to key group information
Spend less time digging for details and more time speaking to clients. - Smoother workflows for teams working across multiple related contacts and properties.
- Incremental polish that supports productivity across sales and lettings.
Summary: Helping You Nurture, Convert, and Run Your Business from One Place
These updates are all about:
- Automatic nurturing of new contacts, so you make the most of every opportunity.
- Accurate sales information, improving trust and clarity across your team.
- A smoother UI experience, making Dezrez even easier to use.
Dezrez continues to be the one-stop shop for UK estate agents to manage contacts, properties, marketing, and deals – from first enquiry right through to completion and move-in.
Related Articles
29th Jan 2025
New Feature: Withdraw Pre-Tenancy Properties from Property Management Users can now withdraw a Pre-Tenancy property from Property Management when needed. This provides greater flexibility and control over property status, ensuring that properties no ...5th Jan 2026
New Feature: Proof of Address Upload for Tenants We’ve introduced a new capability that allows letting agents to record and store proof of address for tenants directly within the system. This enhancement also empowers tenants to upload their proof of ...8th Jan 2026
✨ New Permissions for Reporting Widgets We’ve introduced granular permissions to control who can add specific reporting widgets in both Property Management (PM) and Dezrez CRM. ? What’s new? A new section in Settings & Permissions lets you grant or ...22nd Jan 2026
? Group Hub Page – Fresh Design & Streamlined Experience We’ve given the Group Hub page a modern makeover to help UK estate agents work faster, stay organised, and make the most of every screen inch. Video: ...21 Jan 2026
Sanction checks now clearly visible in Property Management What’s new We’ve added a core Proof of Sanction check for landlords, tenants, and guarantors in Property Management. What this means for you It’s now much clearer whether required sanction ...